What regions do you serve?

Sophisticated Balloon & Events, LLC is based out of Saint Louis County and services the surrounding areas including Florissant, Saint Louis City, Overland, Hazelwood, Brentwood, Clayton, Saint Ann & Maryland Heights as well. 

Do you have an order  minimum?

Yes! Sophisticated Balloon & Events, LLC has an order minimum of $300 for delivery & installation orders. Anything less can be made fully constructed and available for pickup 

(see Grab & Go’s).

Will you deliver and install at my event?

If your order has met the required minimum of $300, it would be our pleasure to deliver and install our creation for you! Delivery times are scheduled based on your event start time and venue availability.

How much does balloon decoration cost?

Sophisitcated Balloon & Events, LLC custom balloon décor pricing varies based on the type of design, complexity, length, volume, & delivery & installation costs. All of Sophisticated Balloon's garlands are priced per foot (not liner feet) so, having measurements of the space where you would like your balloons to go will help give you a general idea of cost. 

Delivery Fee:

Sophisticated Balloon & Events, LLC calculate delivery & installation fees on top of your order. The delivery fee is calculated based on the distance from the zip code 63031 to your event location. 

Installation Fee: 

Our installation fee is 15% of your order subtotal.

Do you have D.I.Y. kits?

Funny you ask! We have been toying with the idea of offering DIY kits, but do not currently offer them. If a DIY kit is something that may interest you in the future, let us know. In the meantime, for locals, we recommend our Grab & Go garlands!

What is a Grab & Go Garland?

Our Grab & Go Garlands are the perfect budget-friendly alternative that still packs a big POP! Grab & Go garlands are made fully constructed by us and then are picked up, hung, and styled by you. Easy to follow hanging instructions and hanging materials included.

When and where can I pick up my Grab & Go Garland?

Grab & Go Garlands are available for pick up at our Main Office in florissant.

Pickup windows are: 

Monday - Friday (10 am - 12pm or 3pm - 6 PM).

We only use the professional quality balloons so, if you have to pick up your garland within days of your indoor event date, You'll be Fine!

 Since balloons for your balloon garland will be air-filled, they can actually last 5-7 days (out of direct sun and heat!) We usually recommend setting up the garland 1-2 days before the event. 

How long do your balloons last?

Sophisticated Balloon & Events, LLC Only use the highest quality balloons & materials, however, some may pop or deflate sooner than anticipated. We cannot guarantee your balloons will last once they have been delivered or picked up. Environmental factors, including weather, children, pets, different surfaces, hot or cluttered car conditions, & foliage can jeopardize the lifespan of our creations. We will replace anything we pop in transportation or during setup.

 That being said, indoor balloon garlands could last up to a month or more (no guarantees) if kept away from direct heat, direct a/c & sunlight. 

How long in advance do I need to book?

Our custom creations take lots of time to design and execute so the sooner you can book the better! We strongly suggest booking at least two weeks in advance to avoid disappointment when we’re already booked or don’t have the materials your vision requires. If you have an event date and venue but, you are not exactly sure what type of balloon décor you would like yet, you can reserve your date with a 25% or $200 retainer fee, whichever is higher. Then we can sort out the details later!

My event is in less than a week - can you help me?

We will certainly try our best! Last-minute orders are only accepted based on our availability and may be limited to only the balloons we have in stock. The order total for last-minute bookings will be due upfront and may be subject to a rush booking fee.

How long does balloon installations usually take?

The time it takes to install our balloon décor varies and is based on the scale of the design. All of our inflating is done ahead of time so that we can try to keep it to under an hour whenever possible.

What are your balloons made out of?

We only work with the highest quality latex and foil mylar balloons on the market! Our natural rubber latex balloons are 100% biodegradable. We also advocate smart balloon practices; 

What do you use to hang your balloon garlands?

We always look first to existing anchor points when hanging our garlands. In the case that no existing anchors are present, we use removable 3M command hooks. Here is an instructional video on how to properly remove them. We also offer free-standing backdrop frames to enhance any design and also eliminate the need to attach anything to a wall. These are available with Custom Installation orders and require a $50 security deposit. We’ll pick them up within 1-3 days of your event.

What is your cancellation policy?

For Custom Installation Orders: 

If you need to reschedule your booking, you must do so at least one week prior to your event date and I would be happy to apply your Retainer to a future booking within 12 months. Cancellations less than one week from your event are no longer eligible to be rescheduled.

Retainers are non-refundable.

Grab & Go Orders: 

If you need to reschedule your booking, you must do so at least 3 days prior to your pickup date. Cancellations less than 3 days from your pick up date are no longer eligible to be rescheduled.

Retainers are non-refundable.

I'm ready to order! How do I do that?

Yay! We’d love to work with you.




If you need some help with sizing references, 

check out our SIZE GUIDE!